The IT department guarantees 3 missions:
Ensure the availability and consistency of the Institute's information system
2. Take into account all needs and integrate them into its evolution
3. Assist the different populations: administrative staff, teaching and research staff, and students in their daily lives
TO CONTACT IT SUPPORT:
IT support is available from Monday to Friday from 9:00 AM to 12:30 PM and from 1:30 PM to 5:30 PM
All your requests should be addressed primarily to assistance[@]iamm.fr
Email requests are directly integrated into our intervention database, optimizing their processing.
- In case of an email problem, you can contact us at 04 67 04 60 24. If there is no answer, please leave us a voicemail: this message will be broadcast to the entire Service.
- To remotely access your computer, run the following program (only when invited by a member of the service).
=> LOGICIEL DE PRISE DE MAIN
Telephony
9
IP TelephonyTransfer and forward a call with the 3CX web clientMaking and transferring a call with your Yealink phone3CX VoicemailCall forwarding to another number with 3CX
Messaging
10
Proxmox QuarantineSynchronize your email on a smartphoneView / Edit a Zimbra distribution listShare their calendar / Retrieve a shared calendarClean out your inbox
Cybersecurity
4
Password safeCODE OF GOOD PRACTICE FOR INFORMATION SYSTEMS AND NETWORKS AT CIHEAM MONTPELLIERLog in to the computer workstationsOpen a computer account